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Return to shopPrivacy Policy
Auroelle.com Policy
Effective Date: [25-Dec-2025]
Welcome to auroelle.com (“Auroelle”, “we”, “our”, “us”). Auroelle is an India-based online marketplace that enables users to buy and sell pre-owned & new products. We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use our website www.auroelle.com.
2. How We Use Your Information
We use your information to:
Create and manage user accounts
Enable buying and selling of products
Process orders, payments, and deliveries
Communicate order updates, service messages, and support requests
Improve website functionality and user experience
Prevent fraud, abuse, and illegal activities
Comply with legal and regulatory requirements
3. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment details (processed via secure third-party payment gateways; we do not store card details)
b. Account & Seller Information
Username and profile details
Listings, product descriptions, images, pricing
Communication between buyers and sellers
c. Automatically Collected Information
IP address
Device information
Browser type
Pages visited, time spent, and usage data
Cookies and similar tracking technologies
3. Marketplace & Pre-Owned Items Disclosure
Sellers are responsible for the accuracy, legality, and condition of items listed.
Auroelle acts as a facilitator platform and does not guarantee the authenticity or condition of pre-owned items unless explicitly stated.
Buyer and seller details may be shared only as necessary to complete transactions.
4. Cookies Policy
We use cookies to:
Remember user preferences
Improve site performance
Analyze traffic and usage trends
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
5. Sharing of Information
We do not sell your personal data. We may share information with:
Payment gateway providers
Logistics and delivery partners
IT and analytics service providers
Government or legal authorities when required by law
All third parties are required to maintain confidentiality and data protection standards.
6. Data Security
We implement reasonable security measures including:
SSL encryption
Secure servers
Restricted access controls
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as:
Necessary to provide services
Required for legal, accounting, or regulatory purposes
You may request deletion of your account and personal data, subject to legal obligations.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Auroelle
Email: hi@auroelle.com
Website: www.auroelle.com
Country: India