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Privacy Policy

Auroelle.com Policy

Effective Date: [25-Dec-2025]

Welcome to auroelle.com (“Auroelle”, “we”, “our”, “us”). Auroelle is an India-based online marketplace that enables users to buy and sell pre-owned & new products. We value your trust and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use our website www.auroelle.com.

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts

  • Enable buying and selling of products

  • Process orders, payments, and deliveries

  • Communicate order updates, service messages, and support requests

  • Improve website functionality and user experience

  • Prevent fraud, abuse, and illegal activities

  • Comply with legal and regulatory requirements

3. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed via secure third-party payment gateways; we do not store card details)

b. Account & Seller Information

  • Username and profile details

  • Listings, product descriptions, images, pricing

  • Communication between buyers and sellers

c. Automatically Collected Information

  • IP address

  • Device information

  • Browser type

  • Pages visited, time spent, and usage data

  • Cookies and similar tracking technologies

3. Marketplace & Pre-Owned Items Disclosure

  • Sellers are responsible for the accuracy, legality, and condition of items listed.

  • Auroelle acts as a facilitator platform and does not guarantee the authenticity or condition of pre-owned items unless explicitly stated.

  • Buyer and seller details may be shared only as necessary to complete transactions.

4. Cookies Policy

We use cookies to:

  • Remember user preferences

  • Improve site performance

  • Analyze traffic and usage trends

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

5. Sharing of Information

We do not sell your personal data. We may share information with:

  • Payment gateway providers

  • Logistics and delivery partners

  • IT and analytics service providers

  • Government or legal authorities when required by law

All third parties are required to maintain confidentiality and data protection standards.

6. Data Security

We implement reasonable security measures including:

  • SSL encryption

  • Secure servers

  • Restricted access controls

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as:

  • Necessary to provide services

  • Required for legal, accounting, or regulatory purposes

You may request deletion of your account and personal data, subject to legal obligations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

Auroelle
Email: hi@auroelle.com
Website: www.auroelle.com
Country: India

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  • Email: hi@auroelle.com
  • Phone: +91 90276-31-576